Thank you for shopping with us!
New Merchandise
We hope you are happy with your purchase, but we understand that sometimes things don't work out. Below is our return policy for new merchandise:
Returns are accepted within 10 days of the purchase date.
Items must be unused or still in their original packaging to be eligible for return.
Items exhibiting wear or damage will not be accepted for return.
If the item is returned within the 10-day window and is unused or still in its original packaging, no restocking fee will be assessed.
If the item is returned after the 10-day window, a 15% restocking fee will be assessed.
Shipping costs are not refundable.
To initiate a return, please contact us at info@modernguitarstudio.com. We will provide you with instructions on how to return the item and issue a refund once we have received and inspected the item.
Thank you for your understanding and we hope to see you again soon!
Used and Vintage Items
We take great care in providing accurate descriptions and photos of our products to ensure that our customers have a clear understanding of what they are purchasing.
Please note that due to the unique nature of used/vintage merchandise, we are unable to accept returns or provide refunds for these items. All used/vintage merchandise is sold "as is," meaning that the buyer is responsible for examining the item carefully and determining its condition before purchasing.
We cannot guarantee the condition or performance of used/vintage merchandise, as these items may show signs of wear, aging, or other defects that are not immediately apparent. Additionally, the value of vintage merchandise is often based on its rarity and historical significance, which can make it difficult to place a monetary value on the item.
We understand that purchasing used/vintage merchandise can be a unique and rewarding experience, but we encourage our customers to carefully consider their purchase before buying. If you have any questions about a particular item or its condition, please don't hesitate to contact us before making your purchase.